This policy relates to our use of information provided to us, which is distinct and separate from our Clients’ handling of information through the Cause I Can products.
We only collect personal information that is directly provided to us. We collect information in a variety of ways, including when you visit our site, register for our services, subscribe to our newsletter, or fill out a form. We also collect information when you contact us via phone. We only collect the information necessary to provide you our services and to manage our business affairs.
The type of personal information we collect depends upon why we need the information, but generally includes a person’s name, email address, mailing address and telephone number. You may choose to visit our website anonymously and you can also refuse to supply us with personal information, however if you do, we may not be able to provide services to you.
- Using information
We use personal information predominantly for the purpose of providing our services. This includes billing, communicating with Clients and assisting Clients with the Cause I Can Suite. We will use your email address to keep you updated with information about our products and services, but you can unsubscribe from our mailing list at any time. Finally, we also use Client feedback to improve our service.
Most importantly, we do not use or have automatic access to information that Clients (or customers of Clients) input into a Cause I Can product. We will only access your account to assist with any technical issues, upon your request.
- Disclosure of information
We do not disclose any information overseas. We also do not sell, trade or rent information to third parties. We will not provide your information to third parties, without your consent or unless required by law. We may disclose information to our business affiliates who assist us, but this is most likely to be in an unidentified, aggregate manner.
If, in the course of providing our services to our Clients, we obtain access to personal information being stored in a Cause I Can product, we will not use (including keep or copy) that information unless required to provide our services, and we will certainly not disclose such information.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of personal information, provided to us. We will only keep information for such a period as we are required by law to do so.
- Non-personal identification information
- Third party websites
At times we may provide links to third party websites. If you access linked sites, you do so at your own risk. We do not operate or control these third party sites and we are not responsible for their contents, operation, privacy, accuracy or security policies.
- Access, Correction and Complaints
It is important that your information is accurate at all times so we ask that you notify us of any changes that arise. If you would like access to your information or raise a concern about our treatment of your information please put your request in writing to:
Level 1 Unit 2 202 Jells Road
Wheelers Hill, VIC 3150
We will endeavour to respond to any concerns within 30 days.